Who We Are
Based in Kirkcaldy, covering Fife & Surrounding Areas.
Working Remotely Nationwide.
Fife IT Support aims to offer a personal, friendly & honest support service for small businesses, allowing them to get the best out of technology.
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Since 2005, Ross has been a contractor to the biggest names in the IT world, including IBM and Fujitsu on worldwide projects, he has provided superior service to their customers and has assisted them in achieving their goals. His years of experience and commitment to excellence have earned him the reputation as a top notch IT contractor.
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In 2015 Ross decided to start offering local & remote IT support services to businesses. A decision made with his young family in mind - Ages 6 and 2 at the time.
Based from home in Kirkcaldy, I offer a drop in service but I can also arrange to pick up from your location too if required. With the ability to support and work with all manufacturers equipment, Dell, Fujitsu, IBM, Lenovo, MSI, Sony, Medion, Apple and any other brand names that are out there. Fife IT Support will always remain impartial when it comes to recommending hardware.
Our Mission
Fife IT Support aims to offer a personal, friendly & honest support service for small businesses, allowing them to get the best out of technology.
Core Values
Honesty
You can expect to receive the kind of quality and service you'd expect from a friend. I won't advise you to do something if it's not the best solution. You can rest assured that using me for your IT support, you will enjoy the latest advice, services, technology and developments in the industry.
Reliability
At Fife IT Support, my highest priority is satisfied customers. You are important to me and you can expect me to go the extra mile for you. I am proud to serve you and work hard to earn your business.
Helpfullness
I try to be as helpful as possible with everything I do. From giving advice to teaching users how to avoid repeat calls for the same issue, as they say - Knowledge is Power and empowering users is always best.
Trusted
Coming from a background of trusted 'back end' IT servicing - where I managed £100,000's worth of equipment and were cleared / authorised to work in some of the most sensitive areas of the UKs biggest banks.
Everyone that works directly with me are checked with Disclosure Scotland for your added peace of mind. Certificates are available on request to all our clients.
Co Operative
Working with other IT specialists to the benefit of our clients makes sense and I pride myself on the fact that to achieve great things, you need to work together.
Sustainability & Ethics
All advice we give and all actions are taken are with Sustainability and Ethics in mind.
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We look at IT in a holistic manner, for instance, identifying and calculating cost benefits that newer technology brings with it's lower power usage.
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Thinking about Recycling and reuse, responsible usage and the ethics surrounding these.